Answers to frequently asked questions are outlined below.  If your question is not on this list This email address is being protected from spambots. You need JavaScript enabled to view it.   at 905.634.5594 or 1.877.499.9989 and our friendly travel counsellors will assist you.

1. Where can I rent a boat/canoe/sea-do?
   • Beach Marine – Canoes/Kayaks – 1127 Beach Blvd., 905.545.4745
   • 1105 Beach Blvd. – Sea-Dos - 905.379.2857
   • Kelso – Kayaks/Paddleboats/Sailboards – 905.878.5011
2. Where can I access the internet and/or use a computer?
   • There are no internet cafés in Burlington.
   • There is public access to the internet at the public libraries.
   • There is wireless access available at the Visitor Centre at 414 Locust St.
   • Currently wireless access is also available at other locations.
3. Where can RVs and buses park to access the visitor’s centre and/or the downtown core?
   • There is a single parking spot between Locust and Brant on Elgin (across from the side entrance of city hall).
   • There are no RV/Bus parking spots at the waterfront, however you may be able to park at the Burlington Art Centre off Elgin St. Note: parking fees apply.
4. Where can I exchange money?
   • There are many banks that will provide money exchange services.
   • At Mapleview Mall there is a money exchange booth located on the upper level just above the food court by the elevator (Enter at the Starbucks door on the eastern side of the mall).
5. Where can I find information on housing/rentals in the area?
   • Friday’s Burlington Post has a large housing section.
   • The Halton Region provides social housing services.
   • For homes for sale and some rentals visit www.mls.ca
   • For student or short term housing you can try the local university/college housing websites through www.sheridanc.on.ca or www.mcmaster.ca
   • You can also try more general sites such as www.capreit.com, www.gotransglobe.com, www.rentershotline.ca, and other property search/property management sites
6. Where is the closest CAA?
   • The Burlington CAA is located on 3480 Fairview St. between Walkers and Guelph Line, 905.632.6772.
7. Where do you go to deal with City Parking Tickets?
   • City Hall has a parking office on the main floor and is open M-F 8:45 am-4:30 pm
   • Speeding Tickets have to paid at the Provincial Offenses Courthouse, 2021 Plains Road, Burlington, 905.637.4125 (just behind the Tim Horton’s).
8. How do I know if it’s safe to swim in Lake Ontario?
   • The Halton Region Health Department tests the water quality and advises the public about the safety of Lake Ontario’s water for swimming
   • This information is updated weekly and is posted on the Halton Health website and on their answering machine at 905.825.6000 or 1.866.4HALTON (442.5866)
9. Where are public outdoor pools located?
   • Public Pools: Nelson Pool which is located on New Street, East of Walkers Line or LaSalle Park which has a wading pool and splash area (located at the West end of Northshore Blvd) or Mountainside Pool on Mount Forest Dr.
   • Bronte Creek Provincial Park– Large “lake style” pool (1 acre), additional cost to use pool in addition to park entrance fees (per car).
   • Kelso Conservation Area – Large sandy beach, 50 acre lake.
10. Which hotels are members of the Burlington Hotel Association?
    •  The Comfort Inn, Hilton Garden Inn, Homewood Suites, Best Western Hotel and Suites, Waterfront Hotel Downtown Burlington and the Holiday Inn Burlington Hotel and Conference Centre.
11. How do I contact the Teen Tour Band?
    • Telephone: 905.335.7808
    • Fax: 905.333.0859
    • Mail to: Burlington Teen Tour Band
      Attention: Laura Filman
      c/o City of Burlington
      P.O. Box 5013 Burlington, Ontario, Canada L7R 3Z6

Related Pages

• Parking
• Important #'s
• Visitor Information Centre