At the beginning of the travel season, Tourism Burlington offers an Industry Ambassador Training session for front line or new staff. This free half-day session features guest speakers from various attractions and events in the city including presentations from the Historical Society on the history of Burlington. The goal is to ensure that staff are knowledgeable about what Burlington has to offer, so they can encourage visitors to stay longer in the city and enjoy all the attractions, events, shopping, dining and other activities. Participants receive a certificate and pin upon completion of the session.

2012 Ambassador Training will be held Thursday, June 21, 2011 at St. Luke's Church (registration required) 

• Ambassadors 2006
• Ambassadors 2007
• Ambassadors 2008
• Ambassadors 2009
• Ambassadors 2010
• Ambassadors 2011

If you have employees who begin their employment after the Tourism Industry Ambassador Training Session is held, you can borrow the training video for your employees to watch on site. Complete the form below and fax back to us.

Tourism Ambassador Training Video Order Form (46kb)

Give 'em a Pickle

Give ‘em a Pickle is a customer service training video we use during the Industry Ambassador Training sessions. Tourism Burlington has purchased a copy of this video and you can book it for your organization training by completing and faxing back this form.

Give 'em a Pickle DVD Order Form (31kb)

Related pages:

• National Tourism Week
• Give ‘em a Pickle Stories
• Tourism Ambassador Training Registration Form (PDF)
• Bronte Creek Presentation
• Burlington Historical Society Presentation
• Burlington Performing Arts Centre Presentation
• Conservation Halton Presentation
• Museums of Burlington Presentation
• Royal Botanical Gardens Presentation
• Tourism Burlington Presentation
• Survey