Province-wide Stay-at-Home Order currently in effect. Our Visitor Information Centre is currently closed. For more information on recommendations for the Burlington area visit Halton Region Public Health and/or view and subscribe to the Health and Safety Notices page on the City website.

Events & Training

Tourism related events & training are offered by Tourism Burlington for our partners to help strengthen the tourism industry in Burlington and create opportunities for networking.


Annual General Meeting – The AGM provides an opportunity for partners to meet our Board of Directors, learn about past successes and discuss plans for the upcoming year. The Tourism AGM is scheduled the 4th Thursday in May each year.

Provincial and National Tourism Week – Working with our partners, we build awareness of the importance of tourism to our area. We also encourage residents to Be a Tourist in Your own Town by visiting local attractions, events, etc.

Partners Meetings – Held periodically these meetings provide an opportunity for partners to learn about industry updates, marketing initiatives, events and network with fellow partners in the tourism business.


Industry Ambassador Training – We annually offer a half day session in June for front line staff or new employees to learn about local attractions, accommodations, events and future plans that will be of interest to our visitors. 

Joint Training Sessions – We work with Team Burlington members, other DMO’s, RTO#3 and Destination Ontario to host training seasons.

Give ’em a Pickle – Pickles are those special or extra things people do to make customers happy. Tourism Burlington uses the video Give ’em a Pickle in training sessions and recognizes local tourism customer service staff who have gone above and beyond to welcome visitors with special awards.

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