Safe to Stay in #BurlON

Close up of robe at Courtyard by Marriott

June 29, 2021

Before you book, you may be wondering if it is safe to stay in hotels or motels?  The Hotel Association of Canada and the American Hotel and Lodging Association have collectively developed enhanced industry wide health and cleaning standards to adapt to new pandemic standards.

Before booking, ask the hotel to provide an outline of their health and safety steps so you feel reassured that they are taking every precaution to protect guests.  You can also do your part by not travelling if you are sick, using a face mask, maintaining physical distancing and avoiding areas such as elevators where distancing is difficult.

In Burlington our hotels have tightened their safety standards and are promoting their cleaning protocols in addition to adopting physical distancing steps.  They are eager to welcome you to their properties and explore our beautiful city.  Here are some examples of protocols in place at some of our local accommodations. 

2 queen beds in Courtyard by Marriott hotel room

Courtyard by Marriott Burlington

Burlington’s newest hotel in north Burlington, this state of the art property is located adjacent to the Burlington Convention Centre

As they closely monitor changes in government policy, Courtyard by Marriott Burlington has been taking proactive measures throughout their hotel:

  • Rooms are kept unoccupied for 24 hours after check-out, then thoroughly cleaned by staff before checking in a new guest
  • They are using high-quality cleaners and disinfectants for all the rooms and major areas including the high-touch areas and surfaces
  • Hand Sanitizing stations are placed strategically throughout the hotel
  • They are supporting social distancing efforts
  • Their Bistro Lounge is open but tables are distanced and they are following government regulations as to how many diners are allowed. They have QR codes you can scan to view their menu on-line. They do offer an outdoor patio for dining.

For more updates regarding cancellation policies, commitment to cleanliness, community responses, and Marriott Bonvoy membership benefits, visit

Holiday Inn Exterior

Holiday Inn Burlington Hotel – IHG Way of Clean

This award winning full service hotel has the largest indoor pool in the city and is within walking distance of several restaurants and has ample free parking. 

IHG is enhancing the experience for hotel guests by redefining cleanliness and supporting well-being throughout your stay. They are expanding their commitment to cleanliness by:

  •  Using new science-led protocols and service measures
  • Partnering with industry leading experts Cleveland Clinic, Ecolab and Diversey
  • Launching a global IHG Clean Promise

IHG Way of Clean already includes deep cleaning with hospital-grade disinfectants, and going forward, guests can expect to see evolved procedures in every area of the hotel. 

  • Reception: Reduced contact at check-in, touchless transactions, front desk screens, sanitizer stations, sanitized key-cards, paperless check-out
  • Public Spaces and Facilities: Additional deep cleaning of high touch surfaces, social distancing, ‘last cleaned’ charts, best practices for pools, fitness centers and lounges
  • Guest Room: Visible verification of sanitized items (e.g. glassware, remote control), reduction of in-room furnishings/high-touch items, new laundry protocols, use of electrostatic technology, Availability of individual guest amenity cleaning kits
  • Public Spaces and Facilities: Additional deep cleaning of high touch surfaces, social distancing, ‘last cleaned’ charts, best practices for pools, fitness centers and lounges
  • Food & Beverage: New standards and service approach to buffets, banquets, room-service and catering

Guests will see staff taking steps to protect health and safety such as maintaining social distancing and using personal protective equipment such as masks and gloves.  For more information on IHG visit website.  To make a reservation call 905 639.4443 or visit website.

Hilton Garden Inn Burlington and Homewood Suites

These two properties are located side by side and have easy highway access and are one block from Burloak Shopping Centre.  Hilton Garden has king rooms and suites.  Homewood Suites has spacious studio, king jacuzzi and 1 or 2 bedroom suites with fully equipped kitchens.

Hilton has developed a global program introducing a new standard of hotel cleanliness and disinfection:  Hilton CleanStay with Lysol protection. Hilton CleanStay builds upon Hilton’s already high standards of housekeeping and hygiene, where hospital grade cleaning products and upgraded protocols are currently in use, to ensure Hilton guests enjoy an even cleaner and safer stay from check-in to check-out.

Key Features

  • Hilton CleanStay Room Seal to indicate that guest rooms have not been accessed since they were cleaned
  • Increased focused disinfection of top 10 high touch areasin guest rooms like light switches and door handles
  • Increased cleaning and disinfection frequency of public areas
  • Guest-accessible disinfecting wipes at entrances and high traffic areas
  • Enhanced cleaning and disinfection for fitness centers
  • Enhanced cleaning & operational changes to restaurants, bars, in-room dining and meeting spaces
  • Reduced paper amenities (like pads and guest directories) in rooms
  • Industry-leading contactless check-in and check-out with Digital Key at more than 4,700 properties globally
  • Evaluation of new technologies like electrostatic sprayers with disinfecting mist and ultraviolet light to sanitize surfaces and objects
  • Enhanced Team Member safety and well-being with personal protective equipment and enhanced training and protocols

For further information on Hilton Clean-Stay visit website.  To book a stay at these hotels contact Hilton Garden Inn at 905 631.7000 or visit website and Homewood Suites call 905 631.8300 or visit website.

Quality Outside Hotel

Quality Hotel Burlington

This boutique style modern Choice Hotel is located next to Jake’s Grill and Oyster House and is conveniently located off of the QEW.

Commitment to Clean

The health and safety of guests is top of mind for Choice Hotels and at thousands of independently owned and operated locations. Over the next few weeks, guests may experience a growing variety of new and improved protocols, products and communications, some of which are already in place, to promote health and safety.

Dedication to cleanliness  Building on best practices

Building on longstanding cleanliness protocols and enhancing the existing program with guidance developed in response to the pandemic, including recommendations related to deep cleaning, disinfecting, hygiene, and social distancing best practices and protocols.

ENHANCED CLEANLINESS PROGRAM Heightened cleaning protocols

Heightened cleaning protocols for high-traffic areas such as the front desk, fitness centers and pools, as well as other high-touch surfaces throughout the hotel, using  Commitment to Clean Captain Best-in-class cleanliness training.

Every Choice-branded hotel will designate a “Commitment to Clean Captain,” each of whom will complete applicable best-in-class cleanliness training and will be responsible for incorporating the new protocols into their hotel’s operations using hospital-grade disinfectant approved by the U.S. Environmental Protection Agency to combat the spread of COVID-19.

Industry-leading cleanliness expertise Ecolab resources and insights

Complete approach to infection prevention includes a close association with Ecolab, who is helping ensure we have the right infection prevention programs and training in place to help prevent the spread of COVID-19. This includes a new online resource hub available to franchisees, featuring operational best practices, training and resources from Ecolab’s industry-leading experts.

To contact the hotel call 905 639.9290 or visit their website.

Due to COVID-19, face coverings are mandatory inside buildings and enclosed public spaces open to the public.

For more information on places to stay in Burlington visit our stay page on our website.