About Tourism Burlington

Tourism Burlington is the official destination marketing organization for the City of Burlington, Ontario, Canada.

Vision: Burlington is growing in the right direction and is well-positioned to thrive now and into the future. We are committed to facilitating positive and lasting change through tourism that benefits everyone who visits, works in, and calls Burlington home.

Mission: Our mission is to facilitate values-driven and sustainable tourism for Burlington through leadership, partnership, and collaboration.

Structure: Originally a Visitor Information Centre managed by the Burlington Chamber of Commerce in the mid-1980s, Tourism Burlington is a not-for-profit incorporated business governed by a 10-member volunteer Board of Directors elected each year at an Annual General Meeting. Our staff currently consists of 3 full-time personnel and several weekend and seasonal travel counsellors. The Visitor Centre is also supported by part-time volunteer travel counsellors and student coop placements.

Funding: Tourism Burlington’s annual budget is approximately $515,000 with $400,000 from The City of Burlington. Other sources of funding include partner co-op marketing initiatives; grants from various levels of government and profits from souvenir sales.

Core Service Areas:

Destination Marketing
Destination Management
Visitor Information Services
Partner & Industry Support Services

Key Markets:

Leisure Travel – Events/Visiting Friends & Relatives
Meetings, Conventions & Incentive Travel
Group Sales
Sports Tourism
Public Relations

Visitor Information Centre

The Visitor Information Centre is located at 414 Locust St. below the parking garage, just north of Lakeshore Road. It offers extensive travel information about Burlington and Ontario. Tourism Burlington also provides assistance and resource information for meeting and conference planners, sports organizers, and group travel. If you would like information about Burlington, please contact us.

Looking for the perfect gift or memento? Look no further than the Tourism Burlington Visitors Centre – we carry a selection of Burlington, postcards, books, maps, Canadian gifts, and more!

Team Burlington

Team Burlington has undertaken a number of successful initiatives, including developing a standard brand image that captures the characteristics of what Burlington has to offer. Beyond its borders, Team Burlington is revered as one of the reasons that the community is seen as a “leading edge”. The American Planning Association and the Economic Development Council of Ontario have recognized the Team as a best practice and the one-stop-shop image for investors to project a cohesive and thriving business community.